Frequently Asked Questions About Working For Us
Got any questions about working for us? Check out the most commonly asked questions below.
No experience is required to become a carer with us. We provide comprehensive training and shadowing to ensure you feel confident and prepared. We’re looking for caring and compassionate individuals who share our passion for improving peoples lives.
You’ll provide care to a diverse range of adults within their home. We equip you with detailed information about each client before you go, ensuring a smooth and successful visit. We always aim to pair you up with the same clients, ensuring you build rapport.
You can apply for one of our care roles in under a minute on our website! If you’re eligible, a friendly recruiter will contact you for an interview as soon as possible. Once your interview is successful, we just need to complete some routine background checks. This typically takes a week, but after that, you can begin your training right away!
We are an accredited Living Wage employer and always pay over the Living Wage which rises every year. Additionally, we aim to offer financial flexibility by paying all our carers on a weekly basis.
We believe in investing in our people! That’s why we offer clear paths for career advancement, from coordinator roles all the way to management positions. With our support and training, you can work your way up within the company to more senior roles.
We offer a variety of flexible work schedules, including part-time and full-time options, to fit your needs. In some areas, we also recruit bank workers, meaning you can pick up shifts when it suits you!
Many of our clients live in rural areas, so having a driver’s licence is a preferred in some areas! However, some walker positions may be available in more central locations so we recommend contacting your nearest branch to enquire.
We provide all the professional training you need, absolutely free! Our experienced trainers will guide you through everything, from the basics to to industry best practices. Once you reach a certain number of hours worked, we’ll even compensate you for the time you spent training!
We go above and beyond to ensure our staff feel valued and empowered. Our managers are always available to answer questions and provide guidance, promoting a supportive work environment. Additionally, we’re proud to be recognised for our award-winning mental health support.
We have branches in Livingston and Hawick.
You’ll provide personalised care and support to our clients, helping them maintain their independence and well-being in their own homes. Your day may include assisting with personal care, light housekeeping, mobility needs, medication reminders, and even accompanying clients on social outings!
Making a difference starts with you. We seek carers who are compassionate, respectful, and patient, bringing a genuine passion and professionalism to everything they do.